LOCALLY OWNED & OPERATED · EL PASO, TX
Schedule Online Customer Portal ↗ 915-248-4800
BUSINESS INTERNET & NETWORK CONNECTIVITY

Business connectivity.
Engineered for El Paso.

Dedicated Internet. Committed bandwidth. Managed SD-WAN and connected locations. One local provider accountable for all of it.

El Paso, Texas & Santa Teresa, New Mexico

El Paso beneath the Franklin Mountains
OUR HOME. YOUR NETWORK. 31.76° N / 106.49° W
Built here.
Accountable here.
75%+

of our clients use
multi-link Internet 2.0

150 / 150

Mbps committed bandwidth
on every base DIA connection

~1 hour

Typical support response
during business hours

1–2 weeks

Many installations, subject to
qualification and construction

02 / DEDICATED MEANS COMMITTED

Fast downloads are
only half the story.

Cloud backups. Video calls. Security cameras. File uploads. Your business sends as much as it depends on receiving.

Strato One Business Internet is Dedicated Internet Access (DIA). Every connection starts with 150 Mbps down and 150 Mbps up, committed. Add committed download capacity when you need more.

See the pricing ↓
THE BASE CONNECTION
150 ↓ DOWNLOAD
Mbps
150 ↑ UPLOAD
Mbps
Equal in both directions. Ready for real work.
03 / STRAIGHTFORWARD PRICING

Start symmetric.
Add capacity as you grow.

The same monthly Internet pricing across our service area. One-time installation and build costs depend on your location.

ADD 150 Mbps DOWNLOAD

300 / 150 Mbps

Base DIA + $100/month Download Boost

$475 /month

  • 300 Mbps committed download
  • 150 Mbps committed upload
  • Includes the foundation plan
Check Availability ↗
ADD 350 Mbps DOWNLOAD

500 / 150 Mbps

Base DIA + $200/month Download Boost

$575 /month

  • 500 Mbps committed download
  • 150 Mbps committed upload
  • Includes the foundation plan
Check Availability ↗

Static IP required. $20/month per IP. Internet service prices shown above exclude static IP fees. 36-month initial term. Availability is subject to site qualification.

Installation, upgrades & renewal terms

One-time installation and activation fees vary by location, equipment, network path, site complexity and construction requirements. Most installations range from $295 to $995; some locations require more. Many installations are completed in 1 to 2 weeks, subject to qualification, equipment and network availability, and construction requirements.

Upgrades are allowed during the 36-month term; downgrades are not. After the initial term, service renews automatically each year. Renewal pricing may increase 5% to 10% depending on market and economic conditions.

04 / RESILIENCE IS A DESIGN DECISION

What happens when the
primary connection fails?

A dedicated connection is your foundation. Internet 2.0 SD-WAN adds a managed strategy for staying online.

One connection.
Or a way forward.

Standard DIA delivers committed commercial Internet. Internet 2.0 brings a secondary path into the design, with failover logic, traffic management, monitoring and support.

It is designed to keep critical operations connected if the primary link fails. Performance may be reduced depending on the backup path.

75%+ of Strato One clients choose
multi-link Internet 2.0.
TWO PATHS. ONE MANAGED CONNECTION.
Primary connection Strato One DIA
Secondary connection Failover path
Internet 2.0 SD-WAN Monitor · Manage · Fail over
Your business network People · Locations · Operations
Cloud / Internet / critical services

Conceptual connectivity. Secondary circuit required.

SEPARATE MANAGED SERVICE

Add Internet 2.0 SD-WAN

In addition to your Internet connection.

Business 150 +$195 /mo View order ↗ Business 300 +$295 /mo View order ↗ Business 500 +$495 /mo View order ↗

Internet 2.0 requires a secondary Internet connection for failover. We help select, arrange and integrate a suitable circuit, which may be contracted and billed separately by the underlying carrier. Higher SD-WAN tiers reflect equipment requirements.

Request a Formal Quote ↗
05 / CONNECTED LOCATIONS

Different addresses.
One managed network.

Connect offices, yards, clinics and other business locations using managed SD-WAN and Strato One network infrastructure.

Coordinate connectivity across your operation with one team responsible for the design, installation and ongoing support.

Request a Formal Quote ↗
10
connected locations

Supporting customers with up to approximately 10 sites.

OFFICES YARDS CLINICS SCHOOLS
06 / WHY STRATO ONE

One provider. One network design.
One support path.

When connectivity is the problem, Strato One is the call. We own troubleshooting, escalation, coordination and follow-through.

01

Clear accountability

One provider responsible from network design through ongoing support.*

02

Committed bandwidth

Business-grade DIA with dedicated capacity and a clearly defined service.

03

The right network access

Primarily our own infrastructure, with networks like AT&T, Conterra, Spectrum, and Lumen where they provide the right access.

04

Local people, local ownership

El Paso engineering, installation and support. Business-hours support with after-hours escalation for critical connectivity issues.

Typical response during business hours: within approximately one hour. Response time is not a resolution guarantee.
*Only applies to networks and links that we sell, control and operate. Links that are paid for by the client are covered on a best case basis only where possible.
07 / BUILT FOR THE WORKDAY

When being connected
is part of doing business.

Practical connectivity for the people, systems and locations your operation relies on.

01

Transportation & logistics

Keep dispatch, yards and offices connected.

02

Healthcare

Connect clinics, cloud applications and teams.

03

Professional services

Support video calls, file sharing and remote access.

04

Multi-site businesses

Bring locations into a coordinated network design.

05

Construction & field operations

Connect offices, concrete operations and working sites.

08 / FROM FIRST CHECK TO ONGOING SUPPORT

We handle the connection.
Start to finish.

01

Check availability

We qualify your address, assess network access and arrange a site survey where needed.

02

Design the connection

We select the network path and equipment, coordinate carriers where needed, and plan resilience.

03

Install and cut over

We handle installation, provisioning, cutover and testing through go-live.

04

Monitor and support

We manage ongoing connectivity, monitoring, support and escalations.

09 / ENGINEERED ACCESS

The right path
for the location.

When fiber or traditional access is impractical, commercial wireless can connect the business. We engineer point-to-point, point-to-multipoint and fixed wireless links per location.

Typical designs may reach approximately 10 miles. Longer links may be possible with appropriate equipment and conditions. Distance and availability depend on the site.

LOCAL NETWORK. LOCAL RESPONSIBILITY.

El Paso &
Santa Teresa.

  • East El Paso
  • West El Paso
  • Downtown El Paso
  • Santa Teresa, New Mexico
Check Availability ↗

Final availability is subject to site qualification.

10 / STRAIGHT ANSWERS

Good questions.
Clear answers.

Need to talk through your location?
915-248-4800 ↗

What is Dedicated Internet Access?

Dedicated Internet Access (DIA) provides committed commercial Internet bandwidth. Strato One Business Internet starts with 150 Mbps download and 150 Mbps upload. Additional committed download capacity is available.

What is the difference between DIA and broadband?

DIA is sold with a committed bandwidth level. Broadband is generally a shared, best-effort service, often with different upload and download speeds. Strato One DIA starts with committed 150/150 Mbps symmetric bandwidth.

What is Internet 2.0 SD-WAN?

Internet 2.0 is Strato One’s managed SD-WAN service. It manages multiple Internet links with failover logic, traffic management, monitoring, support and site-to-site capability where applicable. It is separate from the DIA connection.

How does Internet failover work?

Internet 2.0 monitors the available connections and uses the secondary path when the primary connection fails. Strato One designs and manages the failover strategy around your business needs and available access.

What happens if the primary Internet connection fails?

With standard DIA alone, an outage can interrupt connectivity until service is restored. Internet 2.0 is designed to move traffic to a secondary connection so critical operations can continue. Performance may be reduced depending on the available backup path.

Can Strato One connect multiple business locations?

Yes. We use managed SD-WAN and our network infrastructure to connect offices, yards, clinics, schools and other business sites. We currently support customers with up to approximately 10 connected locations.

Do you provide static IP addresses?

Yes. One static IP is required with DIA service at $20/month per IP, in addition to the advertised Internet service price.

Why does upload speed matter for businesses?

Upload bandwidth supports cloud backups, VoIP, video conferencing, security cameras, VPNs, remote access, cloud applications, multi-site traffic and file sharing. Our base DIA service provides the same committed 150 Mbps in both directions.

What areas of El Paso does Strato One serve?

We serve East El Paso, West El Paso and Downtown El Paso, as well as Santa Teresa, New Mexico. Service at a particular address is subject to site qualification and network availability.

Do you serve Santa Teresa?

Yes. Strato One provides business connectivity in Santa Teresa, New Mexico, subject to site qualification. Monthly service pricing is consistent across our service area; installation or build costs vary by location.

How long does installation take?

Many installations are completed in approximately 1 to 2 weeks. Timing depends on site qualification, construction requirements, equipment and network availability.

What does installation cost?

Most one-time installation and activation fees range from $295 to $995. Location, equipment, network path, site complexity and construction requirements affect the cost. Some locations require more. Your quote will identify the applicable cost.

Can I increase my Internet speed later?

Yes. You can upgrade during the 36-month term. Add 150 Mbps of committed download capacity for $100/month, resulting in 300/150 Mbps at $475/month, or add 350 Mbps for $200/month, resulting in 500/150 Mbps at $575/month. Static IP fees are additional. Downgrades are not allowed during the term.

Does Internet 2.0 include the backup Internet circuit?

No. A secondary Internet connection is required for failover. Strato One can help select and arrange a suitable connection, such as broadband coax, AT&T ABF, lower-speed fiber or another suitable path. The secondary circuit may be contracted and billed separately by its carrier. We integrate it into the Internet 2.0 design.

What is the difference between standard DIA and Internet 2.0?

Standard DIA is the committed commercial Internet connection. Internet 2.0 is an additional managed SD-WAN service that brings a secondary path, failover, traffic management and resilience into the network design. Both Internet access and the secondary circuit are separate from the SD-WAN service price.

Can Strato One provide commercial wireless links?

Yes. We engineer point-to-point, point-to-multipoint and fixed wireless links per location when wireless is an appropriate access method.

How far can commercial wireless links reach?

Typical designs may reach approximately 10 miles. Longer links may be possible with appropriate equipment and conditions. Each link requires site-specific engineering; distance is not guaranteed.

Who do I call if an underlying carrier has an outage?

Call Strato One at 915-248-4800. We own troubleshooting, carrier escalation, network coordination and follow-up. Support is provided during business hours, with after-hours escalation for critical connectivity issues.

What are the contract and renewal terms?

The initial term is 36 months, followed by annual automatic renewal. Renewal pricing may increase 5% to 10% depending on market and economic conditions. Upgrades are allowed during the initial term; downgrades are not.

WE WANT TO HEAR FROM YOU

Contact Us

Chat

Mon-Fri 8AM to 5PM MT

Call Us

+1 (844) 4-STRATO

Email Us

help at stratoon dot com

Sales Team

Mon-Fri 9AM to 5PM (Denver)

LET’S CONNECT YOUR BUSINESS

Your business moves forward.
Your network should, too.

Business Internet, DIA and SD-WAN for El Paso and Santa Teresa.